Dell 1Y Coll Rtn TO 3Y ProSpt Plus/F/Vostro 14 5490-5301

Dell 1Y Coll Rtn TO 3Y ProSpt Plus/F/Vostro 14 5490-5301 z kategorie Rozšířené záruky.

Hlavní parametry:

• Počet let: 3 year(s)
• Typ služby: ProSupport Plus
• Dodávaná servisní podpora: Náhradní díly a technici
• Servisní čas (hodiny x dny): 24x7x365
• Podpora na webu: Ano
• Telefonická podpora: Ano
• Webová podpora: Ano
• Řešení problémů: Ano
• Výměna dílů: Ano

Popis výrobce (anglicky)

ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

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