HP Epack 24PLUSNBD+DMR CLJM651/F/ Dedicated Printing Solution

HP Epack 24PLUSNBD+DMR CLJM651/F/ Dedicated Printing Solution z kategorie Rozšířené záruky.

Hlavní parametry:

• Počet let: 2 year(s)
• Typ: On-site
• Servisní čas (hodiny x dny): 9x5
• Podpora na místě: Ano
• HP segment: Firemní, Enterprise
• Následující pracovní den (NBD): Ano

Popis výrobce (anglicky)

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration